Come on, bloggers, this is a bandwagon worth jumping on. Post the Amazon Customer Service numbers on your site and encourage others to do so.
Amazon.com Customer Service number: (800) 201-7575
I've heard that some people think that just because Amazon.com doesn't publish phone numbers on its site that customers think that Amazon.com is not interested in high level customer service.
I've had recent experience with this and I choose to believe that Amazon wants to give customers the best service that Amazon can. I'm smiling right now.
And so, in the spirit of believing the best of Amazon, I'm publishing the phone numbers to get in touch with Amazon. Yes, you will speak to reps at a call center in Malaysia, and yes, there may be difficulties in understanding because of the language barrier.
Still, I'm confident Amazon would want you to have this information. In fact, I bet they would like every blogger to post the Amazon Customer Service phone numbers on their sites. Because we believe the best about them, let's help them by doing what they have not done, and make their phone numbers easily accessible to everyone. Amazon craves ubiquity, so let's make their phone numbers ubiquitous!
From Cliched Ideas.com, here ya' go!
US Customer Service
Phone toll-free in the US and Canada: (800) 201-7575
Phone from outside the US and Canada: (206) 346-2992 or (206)-266-2992
Another direct line: (206) 266-2335
E-mail: orders@amazon.com
(I think this will still work, but no guarantees)
E-mail address and the fax numbers seem to go on- and off-line with
some regularity. Readers have also had luck with the following
addresses:
resolution@amazon.com
charge-inquiries@amazon.com
jeff@amazon.com
(This last
e-mail address sends back an note from Amazon that using it won't help
you. There may be nobody reading the e-mail that comes to this address.)
Amazon's rebate center: 1-866-348-2492
Amazon Corporate Accounts:1-866-486-2360
Snail mail to customer service
Amazon.com, Inc.
Customer Service
PO Box 81226
Seattle, WA 98108-1226
Service for Amazon Sellers
877-251-0696
They also have special e-mail accounts for spoofing and abuse:
stop-spoofing@amazon.com
reports@amazon.com
(This information was provided by a reader! Thanks!)
Canadian Customer Service
Phone 9 a.m. to 10 p.m. Eastern time, 6 a.m. to 7 p.m. Pacific: (877)-586-3230
Corporate Offices, Seattle
(206) 622-2335
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I had a problem with Amazon
Mon, 12/18/2006 - 10:44 — JN (not verified)I had a problem with Amazon last week. I used the contact system where you type in your phone number and then they call you IMMEDIATELY--I mean seconds after you type in your phone number, it rings. It was amazing. I got great service and my problem was solved. Hit the HELP button, then PROBLEM WITH AN ORDER and then on the right side is CONTACT US and I hit the "by phone" button.